Terms of Service

Selan is operated by Selan UAB, a private limited liability company registered in Lithuania under company code 308105472, reachable at info@selan.ai (“Selan”, “we”). Earlier versions of these terms were with an individual and said they would be reassigned to a company if one were formed. That company is Selan UAB, and this is that reassignment.

You are contracting with the company named above. The exact registered address is not yet published in this legal information. Contact info@selan.ai with questions; consumer checkout remains unavailable until the required identity information is published.

These terms are between us and the person or organisation using the service (“you”). If you accept on behalf of an organisation, you confirm you are authorised to do so. If you are an individual acting for your own purposes, you are a consumer and retain any rights that apply to you under mandatory consumer law.

Selan supports organisations and individuals acting for their own purposes, and currently limits subscriptions to customers in the European Union and European Economic Area. Paid consumer subscriptions are not yet available; they will remain unavailable until the exact registered address of Selan UAB is published in this legal information.

Selan is a management layer. It sits between your developers’ tools and the AI providers you already have accounts with, and it does four things: it signs your people in, it hands the right credential to the right request, it records what was used and by whom, and it stops requests that would exceed a limit you set.

This is the most important section in these terms, so it says the same thing several ways.

• The relationship with each provider is yours, not ours. We are not a party to it. We have no account with them on your behalf, no control over it, and no ability to change, pause, refund or dispute anything on it.
• Their terms apply to you. You are responsible for reading and complying with the terms, acceptable-use policies and rate limits of every provider you connect, and for making sure your people do the same. If a provider suspends, throttles, bills or terminates your account, that is between you and them.
• All usage and all charges on those accounts are yours. That includes usage we routed, usage we did not, usage by a person you authorised, and usage by a person who obtained access through you. We do not verify the purpose of a request, and we do not read what is in it.
• You must set your own spending limits with each provider. Selan’s limits are a convenience layer and they are not a substitute for the controls the provider gives you. We may be unable to stop spend — for example during an outage of ours, if a request does not pass through Selan at all, if a provider reports usage late or not at all, or if a credential is used outside Selan. Set a hard cap at the provider.
• Credentials must be yours to use. You confirm you are entitled to supply every credential you add and to have it used the way Selan uses it.

• Keeping your own accounts, devices and sessions secure, and telling us promptly if you believe a session or credential has been compromised.
• Who you invite, what role you give them, and removing them when they leave.
• Everything done through your organisation’s access, whether or not you authorised it.
• Not attempting to reach another organisation’s data, probe or overload the service, or reverse engineer it beyond what law permits.
• Setting limits at your providers, as described above.

The service is provided on an “as available” basis. We do not commit to any uptime figure, response time or maintenance window unless we have agreed one with you in writing and signed. We may change, suspend or withdraw features, and we will give reasonable notice of a material change where we can.

Selan sits on the request path. If Selan is unavailable, requests through it fail. Providers can be reached directly with your own credentials, which is one reason the credential remains yours.

What we actually do, today:

• Provider credentials are encrypted before they are stored, with the key held in a managed secret store, and are never displayed back — not even to whoever added them.
• Data is separated by organisation, and every read is scoped to the organisation making it.
• Prompts and responses are not stored. Requests stream through; we read token counts, the model name and the status, and nothing about the content. See the Privacy Policy.
• Sessions are held as hashes rather than as the token itself, expire, and can be revoked.

Plans are billed per seat band. Free covers up to 3 seats; the paid bands are listed on the pricing page and billed monthly. A seat is a person in your workspace or a CI token you have minted — a device token issued for somebody's own machine spends under the seat they already hold and is not counted again.

Moving up is immediate. Your card is charged when you press it. Moving down a band, and cancelling, take effect at the end of the period you have already paid for: nothing is cut short, and nothing is refunded except as described below. Every paid band requires a card on file. VAT is added at checkout at the rate your country and VAT number make due; eligible EU VAT numbers may receive reverse-charge treatment.

Your own provider usage stays yours, and is the only other money involved. Anthropic, OpenAI, Google Vertex, OpenRouter, nexos.ai and any other provider you connect bill you directly, on your own account, at their prices. We hold no provider account of our own for you to be resold from. We never see that money and never bill it.

Paid plans renew automatically each month until you cancel. You can cancel or schedule a downgrade from the billing controls; it takes effect at the end of the period already paid for. The service remains available through that period, and cancelling or changing plan does not ordinarily create a prorated refund.

If a renewal payment fails, we will notify you by email. If it remains unpaid for 14 days, we freeze the workspace and set its spend cap to zero. Paying later does not automatically reactivate a frozen workspace; contact info@selan.ai for reactivation.

When paid consumer subscriptions become available, a consumer may withdraw from their first paid subscription within 14 days, without giving a reason, by contacting info@selan.ai. We will process an eligible refund and cancellation. Paid consumer subscriptions remain unavailable until the required identity information is published and this process has been reviewed for the countries in which we sell.

Outside mandatory consumer rights, refunds are limited to refunds required by law and corrections of erroneous or duplicate Selan charges. Nothing in this section limits a right that cannot lawfully be excluded.

To the fullest extent permitted by law, the service is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory — including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.

We do not warrant that the service will be uninterrupted or error-free, that limits will always be enforced, that usage figures or cost figures will be complete or accurate, or that any model output is correct, lawful or fit for any purpose. Cost and usage figures are our best reading of what providers report, and providers report late, incompletely and sometimes not at all.

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, revenue, business, goodwill, anticipated savings, or data — however caused.
• We are not liable for anything arising from a provider account: its usage, its charges, its suspension, its rate limits, its availability, or the content produced through it. This includes spend that a Selan limit did not prevent.
• Our total liability for all claims in aggregate is capped at the greater of €100 and the fees you paid us in the twelve months before the first claim. A cap of nothing at all is the kind a court sets aside, which would help neither of us.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or under mandatory data-protection law.

You will indemnify us against claims, losses and costs arising from your use of the service, from your provider accounts and their usage, from content submitted or produced through your access, and from your breach of these terms or of a provider’s terms.

Each of us will keep the other’s non-public information confidential. Our handling of personal data is described in the Privacy Policy. Where applicable law requires additional data-processing terms, contact info@selan.ai before using the service so the required arrangements can be addressed.

You may stop using the service at any time. Paid-plan cancellation follows the timing in Section 8. We may suspend or terminate access immediately where we reasonably believe there is a security risk, unlawful use, or non-payment, and may withdraw an early-access feature with reasonable notice where we can. On termination your access ends and your data is deleted or returned as described in the Privacy Policy. Your credentials remain yours throughout — revoke them at the provider whenever you wish, which takes effect regardless of anything we do.

We may update these terms. If a change materially reduces your rights we will give reasonable advance notice by email or in the product. Continuing to use the service after a change takes effect means you accept it.

These terms are governed by the law of Lithuania, and the courts of Vilnius have exclusive jurisdiction. If you are a consumer, this does not limit any mandatory consumer protection or your right to bring proceedings in a court available under applicable consumer law. If any provision is unenforceable, the rest stands.

info@selan.ai